OMAHA, Neb. (AP) — An attorney for an Omaha event planning company says customers who purchased travel vouchers from the business won’t be reimbursed any time soon.

Steve Lefler, attorney for the owner of Creative Creations, said Monday that consumers shouldn’t expect refunds or for unused vouchers to be honored. Creative Creations purchases the vouchers for airline flights at a reduced rate and resells them to the public.

The vouchers sparked protest last week when hundreds of customers discovered their vouchers wouldn’t be honored because the company had overbooked flights. Only a limited number of vouchers can be redeemed each month.

The Better Business Bureau says more than 500 complaints valued at nearly $500,000 had been received as of Monday morning.

Lefler says it wasn’t the company’s intent to take advantage of the customers.