Dawson Public Power District is warning its customers of a potential scam. Reports of suspicious phone calls demanding payment or risk having power disconnected were received by Dawson PPD.
Dawson PPD customers are encouraged to contact the utility if they receive a phone call requesting payment. Call Dawson PPD’s office at 800-752-8305 as the number the “representative” provides is most likely routed to the scammers themselves.
“Dawson PPD encourages its customers to protect themselves from fraudulent activities,” said Connie Hird, Supervisor, Consumer Accounts and Records. “If you suspect the phone call is a scam, please call us to verify the disconnect notice and contact your local authorities.”
The District notifies customers of delinquent bills three times prior to disconnecting a service: a reminder on the utility bill, a formal disconnect notice in the mail and finally an automated phone call.
Customers may securely pay their bill through an automated phone system, online via DawsonPower.com, the SmartHub mobile app or Dawson PPD’s offices in Lexington, Kearney and North Platte.